Hong Kong edition
A named person answers, not a queue.
Phone, email or the form below; expect a reply within one business hour on business days.
+1 (224) 593-2454 rings through on a United States number, though we set call times against Hong Kong hours rather than asking you to adjust for ours. hello@finbryn.com reaches the same small team. Whichever channel you pick, describe your entity, your software and what is unresolved in the books, and expect an answer within one business hour on a business day.
Channels
By phone
+1 (224) 593-2454 connects you to someone who can talk through your accounts directly, at a time set to suit Hong Kong.
By email
hello@finbryn.com, answered within one business hour on business days.
By form
Describe your situation below and we follow up with the next concrete step.
As a client
Once onboarded, everything routes to your named pod instead of a shared inbox.
Contact
Send us a message
Questions
A few things people ask first
How quickly will someone reply?
Within one business hour on a business day, across every channel on this page.
+1 (224) 593-2454 looks like a US number. Is that a mistake?
No. Northlane Solutions Inc. is a United States company, so the number is American. We still schedule calls to fit Hong Kong hours.
Do I need to be a client to write in?
No. Ask anything, and we will answer directly or point you toward the right page.
What is worth including in the form?
Your entity type, the accounting software involved, and roughly how far behind the books are, if at all.
Can I ask a general question before deciding whether to sign up?
Yes. The contact form is open to a general question about how the service works, what a specific piece of Hong Kong compliance involves, or anything else you want answered before committing to an engagement letter.
Is there a different way to reach you for an urgent bookkeeping question if we are already a client?
Yes, an existing client's engagement letter sets out the direct channel to their assigned accounting team, which is faster for an active file than the general contact form on this page during normal business hours.
Next step
Would a call be faster?
Skip the message and pick a slot directly.