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Finbryn vs Crunch
Crunch reviewers describe multi-day response delays during UK peak filing periods, and one reviewer reported an exit that took over 20 weeks. We publish a one-business-hour first-reply standard year-round, a published rate card, and client ownership of the Xero or QuickBooks file. Terms are set out in your engagement letter.
| Dimension | Crunch | Finbryn |
|---|---|---|
| Response time during peak season | Trustpilot reviewers report response delays of several days during UK peak filing windows: January Self Assessment, quarter-end VAT return dates, and corporation-tax period ends.[1] | A named contact for every question, published as a standard, year-round. |
| Pricing trend | Some Trustpilot reviewers report price increases and slower service.[1] | Published on our pricing page. |
| Exit process | Account closure and data export are reported as slow; one cited case took over 20 weeks against an advertised 12-week target.[1] | Client owns the Xero or QuickBooks file. Terms are set out in your engagement letter. |
| Onboarding fee | No standard onboarding or setup fee is advertised on Crunch's published pricing, though third-party pricing reviews note additional charges apply for services such as Self Assessment filing that are not included in the base plan.[2] | Terms are set out in your engagement letter. |
Response time during peak season
Crunch
Trustpilot reviewers report response delays of several days during UK peak filing windows: January Self Assessment, quarter-end VAT return dates, and corporation-tax period ends. [1]
Finbryn
A named contact for every question, published as a standard, year-round.
Pricing trend
Crunch
Some Trustpilot reviewers report price increases and slower service. [1]
Finbryn
Published on our pricing page.
Exit process
Crunch
Account closure and data export are reported as slow; one cited case took over 20 weeks against an advertised 12-week target. [1]
Finbryn
Client owns the Xero or QuickBooks file. Terms are set out in your engagement letter.
Onboarding fee
Crunch
No standard onboarding or setup fee is advertised on Crunch's published pricing, though third-party pricing reviews note additional charges apply for services such as Self Assessment filing that are not included in the base plan. [2]
Finbryn
Terms are set out in your engagement letter.
Sources
- [1]trustpilot.comChecked 2026-09-28
- [2]itqlick.comChecked 2026-09-28
Competitor details come from their public pages on the date shown. Plans and prices change, so check the source before you decide.
Switch guideSwitching from CrunchQuestions
Frequently asked questions
Is Crunch slow to respond during tax deadlines?
Trustpilot reviewers report multi-day delays during UK peak filing periods such as January Self Assessment and quarter-end VAT return dates. We publish a one-business-hour first-reply standard that does not change by season.
Will my accounting fees increase without warning like some Crunch reviews describe?
Our prices are published on our pricing page. We do not raise fees on existing clients without notice.
How long does it take to leave Crunch, and is Finbryn different?
Some Crunch reviewers report exit and data-export delays of many weeks. You own your Xero or QuickBooks file with us. Terms are set out in your engagement letter.
Where to go next
- Books, reconciled every weekBookkeepingMonthly bookkeeping in QuickBooks Online, Xero or the platform you already run: every transaction sorted into categories, every bank and card account reconciled, and a clean set of reports each month.
- BookkeepingCatch-up and cleanup bookkeepingMonths or years of books brought up to date and reconciled, with a written record of every adjustment, so monthly bookkeeping can start from a clean base.
- PricingPublished monthly bookkeeping plans for UK companies and sole traders, in pounds sterling, from a single-entity sole trader up to a VAT-registered limited company with payroll.
Next step
Talk to the team that would run your books
A short call covers your setup, your software and what a first month would look like. You get a written scope and price after it.