AP & AR
Invoicing
Customer invoices are drafted from your contract, rate card or sales order and checked for a valid ABN, correct GST treatment and the right customer and pricing details before anything is sent, then issued through Xero or QuickBooks Online on the schedule your agreements call for.
Aged receivables
Illustrative client · August 2026
AUD
| Customer | Current | 1-30 | 61+ | |
|---|---|---|---|---|
| Customer A | 18,400 | - | - | - |
| Customer B | 9,250 | 4,100 | - | - |
| Customer C | - | 6,780 | 2,200 | - |
| Customer D | 12,600 | - | - | - |
| Customer E | - | - | - | 1,450 |
| Total | 40,250 | 10,880 | 2,200 | 1,450 |
Illustrative. An example of the document, not a client's figures.
Invoicing that holds up as a tax invoice
An Australian tax invoice needs specific details: your ABN, the GST amount where GST applies, a clear description of what was supplied, and the date. We build that check into every invoice before it goes out, not after a customer or the ATO asks for it.
Built from what you already agreed
Invoices are drafted from the contract, rate card or sales order behind the sale, so pricing and quantities match what was actually agreed rather than what a template defaults to. Recurring invoices for subscription or retainer customers are scheduled so nothing slips a billing cycle.
Sent through the software you use
We issue invoices inside Xero or QuickBooks Online, connected to your CRM or billing system where that link exists. If you run MYOB, tell us during onboarding and we will confirm the exact setup before your first invoice run.
A clean record behind every invoice
Every invoice issued is matched to the order or contract behind it, so if a customer disputes an amount six months later, the paper trail is already there rather than something we have to reconstruct.
Timed to your financial year
Australian businesses run their books to a 1 July to 30 June financial year, and invoicing volume often bunches around quarter ends as customers clear purchase orders before a BAS period closes. We schedule invoice runs around those patterns rather than treating every week the same, so nothing gets held back into the next quarter by accident.
Credit notes handled the same way
When a job changes scope or a return needs to be processed, a credit note is prepared with the same GST care as the original invoice and matched back to it, so your GST reporting to your tax agent stays accurate rather than needing a correction later.
Questions
Frequently asked questions: Invoicing
Will every invoice include GST correctly?
Yes. We check the GST treatment against what you have told us about the sale before the invoice goes out, and flag anything that looks inconsistent with your registration status.
Can you invoice in a foreign currency for overseas customers?
Yes, where Xero or QuickBooks Online supports the currency. Tell us during onboarding which currencies you invoice in.
Can invoices include the correct GST treatment automatically?
Yes. GST is applied against the treatment you confirm for each customer or item, so it does not need checking invoice by invoice.
What information do you need to raise an invoice correctly?
The customer's ABN where relevant, the agreed price, and the correct GST treatment (taxable, GST-free or input-taxed) for each line. We confirm this once during setup so every invoice after that follows the same pattern.
Can you set up recurring invoices for subscription customers?
Yes. Recurring invoice schedules are set up in Xero, MYOB or QuickBooks Online and reviewed each month so a cancelled or changed subscription does not keep generating the wrong invoice.
Can you invoice directly from our CRM or billing system?
In most cases yes, where the tool connects to QuickBooks Online or Xero. Tell us your stack during onboarding and we will confirm the exact setup.
Who decides pricing and discounts on an invoice?
You do. We invoice against the contract, rate card or sales order you give us and flag anything that looks inconsistent with it.
How do we get started with invoicing?
Getting started with invoicing begins with a short review of your current records and software access. Once that is done we confirm scope and timing in writing, and ongoing work begins on the schedule agreed with you.
What if our records for invoicing are not up to date?
If your records are behind, we scope a catch-up first so invoicing starts from a clean, reconciled base. That catch-up is priced and timed separately from the ongoing engagement, so you always know what each part costs.
Related services
- AP & ARCollectionsOverdue invoices are followed up on a set cadence, with reminders sent and calls logged, so slow-paying customers get consistent attention without you having to chase them yourself.
- AP & ARAged receivables reportAn aged receivables report is prepared each month, showing what customers owe and how overdue it is, so you can see collection risk before it becomes a cash problem.
Next step
Talk to the team that would run your books
A short call covers your setup, your software and what a first month would look like. You get a written scope and price after it.