Invoicing

No. Hong Kong has no VAT, GST or general sales tax, so a domestic invoice carries no tax line. Invoices to customers outside Hong Kong may still need to reflect that customer's own local rules.

Yes. Invoices are issued in HKD, USD or RMB depending on the customer and tracked against the exchange rate at the invoice date for your reporting.

Xero or QuickBooks Online, the two platforms most commonly used here. Tell us your setup during onboarding and we will confirm the exact workflow.

Yes. Xero and QuickBooks Online both support scheduled reminder emails, and we configure the timing and the wording during onboarding to match how you already speak to customers, ahead of any manual follow-up handled separately through collections work once an invoice runs well past due.

You do. We apply the terms already set out in your contract, rate card or sales order to every invoice; changing a customer's standard terms is a decision you make, not one we make for you.

In most cases yes, where the tool connects to QuickBooks Online or Xero. Tell us your stack during onboarding and we will confirm the exact setup.

You do. We invoice against the contract, rate card or sales order you give us and flag anything that looks inconsistent with it.

Getting started with invoicing begins with a short review of your current records and software access. Once that is done we confirm scope and timing in writing, and ongoing work begins on the schedule agreed with you.

If your records are behind, we scope a catch-up first so invoicing starts from a clean, reconciled base. That catch-up is priced and timed separately from the ongoing engagement, so you always know what each part costs.