Hospitality

A payout is not the rate you charged

Booking platforms and property management systems generally pay out net of commission, cleaning fees and any platform-specific charges, so the deposit that lands in the bank tells an operator very little about the actual nightly rate or occupancy that generated it. Finbryn pulls payout detail from Guesty or Hostaway so gross booking revenue, commission, cleaning fees and any adjustments are recorded separately, rather than as one net deposit that hides all of that detail.

Profitability by property, not just by portfolio

Operators running multiple properties or units usually want to know which ones are actually carrying their weight, a question a single blended file cannot answer. We track income and direct costs, including cleaning, maintenance and management fees, at the property or unit level, so a comparison between two properties in the same portfolio is based on real numbers rather than a guess.

Management fees in particular tend to get coded inconsistently, sometimes as a direct cost, sometimes buried in general overhead, which makes property-level profitability unreliable even when everything else is tracked correctly. We apply one consistent treatment across every property in the portfolio.

Occupancy tax and guest collections

Occupancy tax collected from guests belongs to the local jurisdiction, not to the operator's general revenue, and mixing the two makes it easy to lose track of what is actually owed at filing time. We hold occupancy tax collections in their own liability account rather than recording them as part of nightly revenue, so the amount owed is always visible and does not get accidentally spent as if it were income.

Working with Finbryn

You keep your QuickBooks Online or Xero file. A named pod manages your account, with a recorded handover memo if that pod changes, and books close by business day five with property-level reporting included as standard. Operators expanding from one property to several, or bringing a backlog of platform payouts current, typically start with a catch-up project, priced separately from ongoing monthly bookkeeping. Pricing is published on our pricing page.