AP & AR
Cash application
Incoming customer payments, whether by bank transfer, card, PayID or BPAY, are matched to the right invoice and posted to the correct account daily, so your accounts receivable in Xero or QuickBooks Online always reflects what customers actually still owe, not what it owed a week ago.
Aged receivables
Illustrative client · August 2026
AUD
| Customer | Current | 1-30 | 61+ | |
|---|---|---|---|---|
| Customer A | 18,400 | - | - | - |
| Customer B | 9,250 | 4,100 | - | - |
| Customer C | - | 6,780 | 2,200 | - |
| Customer D | 12,600 | - | - | - |
| Customer E | - | - | - | 1,450 |
| Total | 40,250 | 10,880 | 2,200 | 1,450 |
Illustrative. An example of the document, not a client's figures.
Matching payments to what they actually settle
Customers in Australia pay through several rails: direct bank transfer, PayID, BPAY, card and, less often now, cheque. Each one lands differently in your bank feed, and each one needs to be matched back to the invoice or invoices it settles before your receivable balance means anything.
Why the rail matters
A BPAY payment often lands as a single lump sum covering several invoices with no reference beyond a biller code, while a direct transfer might carry a customer's own note instead of your invoice number. Each rail needs its own matching logic rather than one generic rule, which is why we treat BPAY, PayID and card settlements as separate patterns, not a single feed to guess at.
Partial and unmatched payments handled, not guessed
When a payment does not match an invoice cleanly, whether it is a partial payment, an overpayment or an amount that simply cannot be identified yet, we hold it as an open item and ask you rather than applying it on a guess.
Fees separated from the gross amount
Payment processor and merchant fees are stripped out of the gross amount received so the revenue and the cost of accepting payment are both visible, not blended into one number.
Keeps your ageing report honest
Because cash application happens as payments land rather than in a batch at month end, your accounts receivable balance and ageing report stay current through the month, not just accurate on the day we run the report.
Fewer surprises at BAS time
When cash application lags, GST on sales can be reported based on invoices that were actually settled weeks earlier through a different rail than the bank feed shows, which creates reconciling work right when your tax agent needs clean numbers for the quarter. Keeping application current avoids that scramble.
Questions
Frequently asked questions: Cash application
Do you match PayID and bank transfer payments the same way?
Yes. Whatever payment method a customer uses, it is matched to the right invoice against your bank feed.
Do you handle BPAY and PayID payments?
Yes. Payments through BPAY, PayID, direct transfer and card are all matched back to invoices regardless of which rail the customer used.
Can you handle payments across multiple bank accounts?
Yes. Deposits across several business accounts all get matched back to invoices and consolidated into one receivable view.
What happens to a payment that arrives with no invoice reference?
We hold it as unapplied cash and log it on the open-items list until we can match it to an invoice, usually by amount and timing, rather than guessing and applying it to the wrong account.
What happens when a customer pays the wrong amount?
We hold it as an open item, note what does not match, and ask you how to apply it rather than guessing.
Do you handle payments across multiple bank accounts or processors?
Yes. Deposits from Stripe, PayPal, ACH and wire all get matched back to invoices regardless of which account they land in.
What is included in cash application?
Cash application covers incoming payments matched to the invoice or invoices they settle and partial payments and overpayments flagged for your instruction. The exact scope is agreed and set out in writing before work starts, so you know precisely what is and is not covered before the first deliverable arrives.
How is cash application priced?
Pricing for cash application depends on your transaction volume, the software you use, and how much cleanup is needed before ongoing work starts. Current ranges are published on the pricing page, and your exact fee is confirmed in writing before anything begins.
Related services
- AP & ARAged receivables reportAn aged receivables report is prepared each month, showing what customers owe and how overdue it is, so you can see collection risk before it becomes a cash problem.
- AP & ARInvoicingCustomer invoices are created and sent on the schedule your contracts call for, with terms, quantities and pricing checked against the underlying agreement before anything goes out.
Next step
Talk to the team that would run your books
A short call covers your setup, your software and what a first month would look like. You get a written scope and price after it.