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Audit support

Insurance premium audit support (workers' comp and general liability)

Short answer

Finbryn provides premium audit support for contractors and small employers: we organize payroll, sales and subcontractor records and tie them to your Form 941 and books before the carrier's auditor asks. Checked 2026-10-19, Travelers lists the Form 941, state unemployment wage reports and 1099s among the records it reviews. We do not sell or advise on insurance coverage.

Auditor request list

Illustrative client ยท September 2026

USD

  1. Trial balance and general ledger exportDone
  2. Bank confirmations and statementsDone
  3. Receivables and payables listingsDone
  4. Fixed asset register with additionsIn progress
  5. Accruals and prepayments supportNext

Illustrative. An example of the document, not a client's figures.

What does premium audit support cover?

After a policy ends, the carrier's auditor compares what you actually paid or sold with the estimate your premium was built on, then bills the difference or credits it. Workers' comp rests on payroll by class. General liability can rest on sales, payroll or the cost of subcontracted work, depending on the policy. Our part is the records, and it's the same work for a plumber, an electrician, an HVAC or roofing contractor, a landscaper, a restaurant or a trucking company.

Before the audit we pull your payroll register, Forms 941, state wage reports, 1099 list and general ledger into one packet and tie them to each other. We flag what won't match: a pay run missing from the register, a subcontractor with no certificate of insurance on file, a worker whose hours aren't recorded by trade. The payroll tie-out checklist shows the method with a worked example.

We organize payroll records, track subcontractor certificates and can attend your premium audit with you where your carrier allows it.

If you disagree with the bill

We prepare the documents behind a dispute you file with your carrier or the rating bureau. The dispute itself is yours, your agent's or your counsel's. The dispute guide sets out the order of steps, the state routes read on 2026-10-19 and the fields a dispute letter carries.

What we leave alone

We do not sell or advise on insurance coverage. Your carrier assigns class codes. Questions about either go to your carrier or your agent, and legal questions go to counsel.

How does a workers' comp premium audit differ from a general liability audit?

A workers' comp audit is built on payroll by class code, while a general liability audit can be built on sales, payroll or subcontract cost, so the records differ even though the method is the same: the carrier's auditor checks a primary record of the period against a tax document that verifies it.

Audit typePremium basisRecords the carrier asks forWho decides
Workers' compPayroll by class code for the policy periodPayroll reports with gross wages per employee, check register, cash disbursements journal, Form 941 or state wage reports, 1099s, certificates of insuranceThe carrier's auditor applies the policy and rating rules; rule disputes can go on to a rating bureau or state agency
General liability, payroll-basedPayroll, with subcontract costs where the policy rates themPayroll reports including terminated staff, check register, cash disbursements journal with subcontractor, casual labor and material costs, certificates of insurance, verifying tax documentsThe carrier's auditor, under the policy's terms
General liability, sales-basedGross sales for the periodSales records as the primary source, checked against state sales tax returns, income statements or federal tax returnsThe carrier's auditor, under the policy's terms
General liability, subcontract costTotal cost of work subcontracted outNames and amounts paid to each subcontractor, certificates of insuranceThe carrier's auditor, under the policy's terms
Commercial autoCarrier-specificNo carrier page opened on 2026-10-19 listed what an auto audit asks for, so read your audit noticeThe carrier

Sources, all opened on 2026-10-19: Travelers workers' comp, Travelers payroll-based GL, Travelers sales-based GL, Penn National (policies based on total costs are primarily general liability where subcontractors are used), biBerk and Pinnacol. Travelers also says the way an audit is run depends on premium size, type of operation and state requirements, so your notice controls.

What does Finbryn do, and what stays with you, your agent or counsel?

We handle the records and the paperwork around the audit; you, your agent and your counsel keep every decision about coverage, class codes and the dispute itself.

What we doWhat stays with you, your agent or counsel
Organize payroll by period and employee from your recordsWhich class code applies: your carrier assigns it, and questions go to your carrier or agent
Tie payroll to Form 941, state wage reports and the general ledgerSigning the audit document or any form the carrier sends; in Florida, for example, the employer or an officer and the auditor both sign the audit document (Fla. Stat. 440.381, 2026 edition)
Keep the certificate-of-insurance log, with dates and labor versus material on each invoiceWhether to require a subcontractor to carry coverage, and at what limits
Prepare the packet and answer the auditor's factual follow-up questions from the recordsBuying, changing or comparing coverage: your agent or broker
Attend your premium audit with you where your carrier allows itAnything said to a rating bureau or state agency on the record
Prepare the documents behind a dispute you fileFiling and arguing the dispute: you, your agent or your counsel

The diagram sends each kind of question to its owner: records to Finbryn, the class code and the final bill to your carrier, coverage to your agent, a rule dispute to the rating bureau or state agency once you have raised it with your carrier, and legal advice to your counsel.

Who handles what in a premium auditA question about your audit goes one of five ways: records to Finbryn, class code and bill to your carrier, coverage to your agent, rule disputes to a bureau or state agency, legal advice to counsel.A question about your auditFinbryn organizes the recordsPayroll, 941 tie-out, certificate logYour carrier decidesClass code assignment and the final billYour agent advisesCoverage and policy termsRating bureau or state agencyUsually after you raise it with yourcarrierYour counselLegal questions and any hearing
Who handles what in a premium audit

How do we tie payroll to your Form 941 and books before the auditor does?

We tie five sources to each other before the audit, because the auditor will compare them. Travelers' audit pages, checked 2026-10-19, describe the pattern: a primary source of payments for the policy period, verified against a tax document such as the Form 941.

  1. The payroll register by check date for the policy period, with every employee, terminated staff included, and gross wages for each.
  2. Form 941, line 2, for each quarter. The IRS instructions (revised 03/2026) say line 2 holds amounts that would also be in box 1 of your employees' Forms W-2, and the W-2 instructions say box 1 shows total taxable wages and leaves out elective deferrals such as traditional 401(k) contributions, while designated Roth contributions stay in. Register gross pay less pre-tax deductions, such as traditional 401(k) deferrals and pre-tax cafeteria plan deductions, should land on line 2.
  3. State quarterly wage reports. If your state's report separates total wages from taxable wages, tie to total wages.
  4. The general ledger wage accounts, including owner or officer pay that runs outside the register.
  5. Subcontractor payments in the ledger against the 1099 list and the certificate log, with labor and materials split on each invoice.

Every difference gets a one-line explanation on a tie-out sheet: an off-cycle bonus, a deferral, a pay date that lands in the next quarter. Dates can move a little. Travelers says payroll may deviate from the policy period by 30 days, and where tax periods don't line up it wants the four most recent filed quarterly reports. The checklist guide walks through a worked example with numbers.

A free payroll-to-Form 941 tie-out sheet lays this out as a CSV: one row per quarter with the register, the Form 941 line 2 figure, the state wage report and the ledger side by side, and a column for the reason behind each difference. Its example rows are Illustrative, not client data.

Which records matter most for your trade?

The records are the same for every trade; what changes is which gap the auditor finds first.

BusinessWhat the auditor looks at firstRecord that answers it
Plumbers, electricians, HVAC and roofing contractorsSubcontractor payments, because Travelers says it may charge premium for a subcontractor's work when there is no valid certificateCertificate log with policy dates, and invoices that split labor from materials
Landscapers and seasonal crewsPay for the whole period, including crews who have left; Travelers asks for terminated employees in the payroll reportPayroll register by pay date for every worker, tied to the quarterly reports
RestaurantsTips; Travelers says tips are left out of payroll only where records separate them from wages, and not in MontanaA payroll report with tips and overtime in their own columns
Trucking companiesOwner-operators; biBerk asks for certificates (ACORD form 25) for subcontractors and owner-operatorsA certificate on file for each owner-operator, with policy dates matched to payment dates

In every trade, show overtime on its own line. Travelers says overtime can be excluded where separate records are kept, with a note that this does not apply in Delaware and Pennsylvania for workers' comp (checked 2026-10-19). Which class a worker's pay belongs in is for your carrier; what we do is keep the pay and the hours by trade so the answer is in the records.

Why do we stay with records and leave coverage advice to others?

Advising on insurance for a fee is regulated in some states, so we keep to the books and send coverage questions to the people whose job it is to answer them.

New York Insurance Law 2102(b), read on 2026-10-19, is the example we hold to. Unless a person holds an agent, broker or consultant license, it bars holding out as an insurance advisor, consultant or counselor, and bars taking a fee for examining, reviewing or evaluating an insurance policy or giving advice about one. It exempts attorneys and, on conditions, actuaries and CPAs. Other states have their own rules and we have not read them all, which is one more reason the line sits where it does. The statute text is public.

In practice: your agent or broker answers coverage questions, your carrier assigns classes, and your counsel answers legal ones. On representation, the NCCI dispute page says the policyholder may be represented by its agent and that either side may bring counsel at its own expense. What we bring is the packet of records any of them will want.

When should you start, and what does the work cost?

Start when the audit notice arrives, or a few months before the policy ends if you already know payroll or subcontractor use ran far from the estimate. Pinnacol says it audits each policy at the end of the policy period, and its field audits can usually be completed in two hours or less, so the work that matters happens before the visit.

The fee is quoted per engagement. We need the policy period, the audit notice, the kind of audit (in person, online, mail or virtual) and how your payroll is run, and we confirm scope and fee in writing before work starts. No price is published on this page.

What you get: a tie-out sheet, a certificate log, a packet organized in the order the notice asks for, and a short list of open items for you to settle with your agent or carrier.

How we work

The process

  1. 1

    Read the audit notice and the policy dates

    We list the audit date, the format (in person, online, mail or virtual) and what the notice asks for.

  2. 2

    Pull the records

    Payroll register, Forms 941, state wage reports, check register, general ledger and the 1099 list for the policy period.

  3. 3

    Tie the sources to each other

    Quarter by quarter, with a one-line reason for each difference.

  4. 4

    Build the certificate log

    Each subcontractor's policy dates set against the dates and amounts of its invoices, with gaps flagged.

  5. 5

    Assemble the packet and walk through it with you

    Ordered the way the notice asks, with open items marked for you, your agent or your carrier.

  6. 6

    Attend the audit where the carrier allows it

    We answer factual questions from the records; you make the decisions.

  7. 7

    Compare the worksheet to your books

    If you disagree with the bill, we prepare the documents behind the dispute you file.

Insurance premium audit support (workers' comp and general liability)

Common problems we fix

  • The payroll register doesn't match the Form 941
    We reconcile quarter by quarter and name each difference, such as a missing pay run, an elective deferral or a pay date in the next quarter.
  • A subcontractor's certificate lapsed in the middle of a job
    We set policy dates against invoice dates, flag the gap and ask the subcontractor for the missing certificate before the auditor does.
  • Nobody recorded who worked on which trade
    We set up hours-by-trade records going forward and organize what exists; your carrier decides how each worker is classed.
  • The only payroll record is your payroll provider's report
    We pull the provider's register and quarterly reports and reconcile them to your ledger.
  • The renewal estimate was far from what you paid
    We project payroll by period from year-to-date registers, for you to give your agent.
  • The audit notice sat unopened
    We read it with you, set out the date, the format and the list of records, and start the tie-out that day.

By the numbers

30 days

how far a payroll report may deviate from the policy period, per Travelers' workers' comp audit page

Source: travelers.com/business-insurance/services/premium-audit/workers-compensation-premium-audit, October 2026

4 quarters

most recent filed tax reports Travelers asks for when tax periods don't match the policy term

Source: travelers.com/business-insurance/services/premium-audit/workers-compensation-premium-audit, October 2026

2 hours

how long Pinnacol says a field audit can usually be completed in, or less

Source: pinnacol.com/audit, October 2026

Pricing

Quoted per engagement, after we see your policy period, your audit notice and how your payroll is run. See pricing for how engagements are scoped.

See pricing

Insurance premium audit support (workers' comp and general liability)

Glossary

Premium audit
The carrier's review, after a policy period, of the payroll, sales or subcontract costs the premium was based on.
Primary source
The record of transactions or payments for the policy period, such as a payroll report or sales journal.
Verification source
A tax document, such as Form 941 or a sales tax return, the auditor uses to check the primary source.
Form 941
The employer's quarterly federal tax return; line 2 holds wages that would also appear in box 1 of the employees' W-2s.
Certificate of insurance
A document from a subcontractor's carrier showing its policy, policy dates and limits; Travelers asks for one covering the dates worked.
Class code
The code that groups a kind of work for rating. Your carrier assigns it.
Audit worksheet
The auditor's schedule of the payroll, sales or costs counted and the premium that results.
Audit noncompliance charge
A charge some carriers may apply when an audit isn't completed; amounts and rules vary by state.

Questions

Frequently asked questions: Insurance premium audit support (workers' comp and general liability)

workers comp audit help

If you need someone to organize the records behind a workers' comp audit, that's our work: we pull payroll registers, Forms 941, state wage reports, 1099s and certificate dates into one packet before the auditor asks. Travelers' audit page, checked 2026-10-19, lists those same records. We do not sell or advise on insurance coverage, and your carrier assigns class codes.

insurance audit services

If you mean help with your carrier's premium audit, Finbryn organizes the payroll, sales and subcontractor records and ties them to your Form 941 and books; the audit-type table on this page, built from carrier pages checked 2026-10-19, shows what each audit asks for. If you mean a review of your coverage, that belongs to your agent or broker, because we do not sell or advise on insurance coverage.

Can a bookkeeper handle the insurance audit for me?

A bookkeeper can handle the records side: the payroll register, the tie-out to Form 941 and the ledger, and the certificate log, and we attend your audit with you where your carrier allows it. The audit document is yours to sign (Fla. Stat. 440.381, 2026 edition, has the employer or an officer and the auditor both sign), and coverage and class questions stay with your carrier and agent.

Should I hire someone to review my audit worksheet before I accept it?

Ask your carrier for the worksheet first; Zenith's audit FAQ, checked 2026-10-19, says to review the auditor's worksheets before disputing and that you can request a copy. We compare its payroll, subcontractor and sales figures with your registers and ledger and list each difference. Whether to accept the bill, and any class or coverage question, is for your carrier, agent or counsel.

Can QuickBooks give the auditor what they need?

Partly. Travelers' online audit accepts Excel, PDF, CSV and JPEG files (page checked 2026-10-19), and the auditor wants payroll reports with gross wages per employee, a check register, a cash disbursements journal and a general ledger, which QuickBooks Online and most payroll systems can export. The auditor also needs the filed Form 941 and your subcontractors' certificates of insurance, which come from your payroll filings and your subcontractors, not from the ledger export.

I use a payroll services company; do I still need to provide my payroll?

Yes, the audit still needs it. Travelers' workers' comp audit page, checked 2026-10-19, says payroll is needed for workers' comp and payroll-based general liability audits, that your payroll service company's data may arrive pre-populated, and that if it doesn't you may be able to use your provider's reports. We reconcile that report to your Form 941 and ledger.

Is the premium audit the same for general liability and workers comp?

No. A workers' comp audit is built on payroll by class, while a general liability audit can rest on sales, payroll or subcontract cost depending on the policy. Travelers publishes separate preparation pages for each (checked 2026-10-19), though the pattern is the same: a primary record and a tax document that verifies it.

workers comp audit contractors

Contractors get the same audit as other employers, with close attention on subcontractors. Travelers asks for each one's name, work description, dates, total paid, material cost and a certificate covering the dates worked, and says it may charge premium for work by a subcontractor without a valid certificate (checked 2026-10-19). The premium audit checklist lists the contractor records.

Is there a free template for the Form 941 tie-out and the certificate log?

Yes. Download the payroll-to-Form 941 tie-out sheet and the certificate-of-insurance log. Both are CSV templates you can open in Excel or Google Sheets; their example rows are Illustrative, not client data.

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Next step

Talk to the team that would run your books

A short call covers your setup, your software and what a first month would look like. You get a written scope and price after it.

Need this in writing? Download a one to two page scope sheet for Insurance premium audit support (workers' comp and general liability): what is included, the process, and where pricing lives.

Download the scope sheet